Maintaining good customer and industry partner relations is key when operating any business. A good Customer Relationship Management (CRM) system can make managing these relationships easier while ...

Relationships are complicated. And sometimes relationships don’t work out, but the best relationships can be mutually beneficial, even magical. We could be talking about you and your best friend, but ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

The customer development group at a large, publicly held high-tech company needed a central repository of data to help identify satisfied customers willing to be references when sales associates ...

What role do you play with your clients? Yes, you’re their benefits advisor, but are you also their “trusted advisor?” That, after all, is the pinnacle of business relationships. Think about your ...

Opinions expressed by Entrepreneur contributors are their own. You may think you’re in the business of selling automotive parts, home remodeling or repairs, printing services, financial consulting, ...

The success of a B2B company hinges largely on strong client relationships, especially for a small or early stage company. At Lab42, exceptional client service constitutes a core value for the ...

In today's world, building strong relationships with clients is more critical than ever, especially for CPAs and accounting firm owners who want to improve client retention. Surveys show that clients ...

How can I prompt clients to refer me to others? How can I prevent lost returns or market volatility from affecting my client relationships? How can I convince my client to follow my advice? Although ...

Opinion: Partners should weigh their firm management's prioritization of billing metrics against the importance of protecting ...

As the financial advising industry continues to experience great change, from new regulation like the Department of Labor fiduciary rule to the development of new turnkey technologies, it’s not ...