If customers were demanding before the pandemic, the increased need for online shopping and digital retail during lockdowns has made them even harder to handle. The past year has seen firms which have ...

2022 is over, and it's been filled with a wide assortment of stories ranging from the impact of Russia's invasion of Ukraine to the many bugs introduced by Microsoft Patch Tuesday updates for Windows.

This is Work in Progress, a newsletter by Derek Thompson about work, technology, and how to solve some of America’s biggest problems. Sign up here to get it every week. Updated at 1:40 p.m. ET on ...

Siri, Google Search, online marketing and your child’s homework will never be the same. Then there’s the misinformation problem. By Cade Metz Cade Metz wrote this article based on months of ...

A programmer is suing Microsoft, GitHub and OpenAI over artificial intelligence technology that generates its own computer code. By Cade Metz Cade Metz, based in San Francisco, writes about artificial ...